FREQUENTLY ASKED QUESTIONS
Yes, we offer worldwide shipping! Orders typically arrive within 10 days, depending on your location.
Shipping usually takes between 5 to 10 business days, depending on the destination. You will receive a tracking number once your order has been shipped.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the courier’s tracking page.
We accept Visa, Mastercard, PayPal,Klarna, Google Pay, Apple Pay, and Shop Pay for secure and convenient transactions.
Yes! We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. The item must be in its original condition.
Simply contact our support team at info@mahtob.com with your order details. We will guide you through the return process.
We sincerely apologize for any inconvenience! If you receive a damaged or incorrect item, please contact us immediately at info@mahtob.com or via WhatsApp at +49 172 8012745. We will resolve the issue as quickly as possible.
Absolutely! We carefully select products that meet high-quality standards and are both stylish and practical. Customer satisfaction is our top priority.
You can reach us via:
📧 Email: info@mahtob.com
📱 WhatsApp: +49 172 8012745
📞 Phone: +49 1577 6260408
If you need to make changes or cancel your order, please contact us as soon as possible. Once an order has been processed, we may not be able to modify it, but we’ll do our best to assist you.